Your customers receive the support they need and your brand becomes the hero! 49 Benefits. ePerformax has a really nice balance of professional rigor and innovation. By using the website without adjusting your cookie settings, Since 2002, we have been operating in the #1 location for customer support. ePerformax Contact Centers & BPO is a Philippine company founded in 2002 in partnership with Transnational Diversified Group. - Customer Letter to CEO of Global E-Commerce Client. We don’t have call center reps working at ePerformax. Technology is continuously changing; customers’ expectations are increasing; the complexity of service is rising, all of which can make excellent customer service challenging. All rights reserved. Salaries, reviews, and more - all posted by employees working at ePerformax Contact Centers & BPO. 34 Inter­views. They have shared numerous business insights and recommended strategies that have significantly impacted our operations and increased customer satisfaction. Interview. ePerformax’s 15th Anniversary event welcomed new trainees, celebrated tenured employees, and featured many employees’ talents and passion beyond their work. Find 49 questions and answers about working at ePERFORMAX. In fact, you are often leading the way inside our company with your innovation, and we see you as fantastic partners in that regard. At ePerformax, we understand and respect that each individual in our organization is truly unique. Either creating a team internally or utilizing a business outsource provider. I strongly and without reservation, recommend ePerformax as a partner to meet your customers' needs. As a result, we avoid stereotyping and embrace, promote, and celebrate diversity at … At the meeting point of these two factors is the most cost-effective solution, and this is what they offer to their clients. We even create dedicated space with your branding! I interviewed at ePerformax Contact Centers & BPO (Pasay, Pasay (Philippines)) in October 2020. For the last 25+ years, ePerformax has helped companies just like yours solve their customers’ needs. Career will really grow in eperformax as long as you work hard. ePerformax understands how vital it is to keep your customers happy, so they not only stay loyal to your brand, but ultimately become promoters of your brand. View Jobs. I would say that ePerformax has been a reliable "go to" partner over the years because they invest in people and create an awesome work and team culture. The afternoon started with a motorcade of floats designed and created by ePerformax employees from different departments and created a spotlight for each department’s nomination for the ePerformax Anniversary King and Queen. 109 Reviews--Jobs. They will really hone you to be the best not only in speaking but also in customer service. website. ePerformax has a really nice balance of professional rigor and innovation. 96 Salaries. NOT covering your customers’ needs; however, can be harmful to your brand. One thing that sets us apart from other call centers is our Global Communications & Management Acade This ePerformax agent not only resolved my problem but also restored my faith in customer service. By using the website without adjusting your cookie settings, Eperformax, Cebu City. 113 Reviews--Jobs. website. 2.1K likes. We learn all about your organization. ePerformax is a high-performing contact center & BPO that provides world-class, omnichannel service and support to a select group of Fortune 1000 companies and their customers. Download our brochure to learn more. What is ePerformax Contact Centers & BPO's primary content delivery (CDN) provider? Interview Question. They might not be the biggest BPO, but they are the BEST! ePerformax makes providing world-class service effortless. So often, CEOs only hear the bad feedback, so I wanted to share with you how after several months of trying to resolve issues I have been having with my account after moving from India to Australia, an ePerformax agent solved my problems. Description. Compare pay for popular roles and read about the team’s work-life balance. Reviews from ePERFORMAX employees about working as a Customer Service Representative at ePERFORMAX. Our clients have advanced self-service options for their customers, so our team is responsible for handling the more complex customer situations. Do you receive data-driven insights and analytics that bring insights and innovations? We chose these pre-COVID pictures so … Visit PayScale to research ePerformax salaries, bonuses, reviews, benefits, and more! Pros. Either creating a team internally or utilizing a business outsource provider. ePerformax Contact Centers & BPO uses Microsoft Azure, GoDaddy, ePerformax Contact Centers & BPO, eperformaxteam.com and 15 other products. Privacy Statement. On average, most of our clients have been with us for 8 years! Overview Overview. The average salary for ePerformax employees in Philippines is ₱213,402 per year. At ePerformax, we understand and respect that each individual in our organization is truly unique. Building out a team internally can be costly, take too much time, and stretch your team thin. Privacy Statement. Learn about ePERFORMAX culture, salaries, benefits, work-life balance, management, job security, and more. ePerformax Cebu has shown expertise beyond just customer support. Does your outsourcing partner really understand the needs of your business? Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Cons. Located in Makati City, ePerformax strives to draw the line between performance and price. We have been partnering with ePerformax for over 12 years. Your processes, culture, systems, customers, and even your branding! ePerformax has a really nice balance of professional rigor and innovation. Thank you for your interest in learning more about ePerformax. ePerformax will process personal information from employees, trainees, and candidates for a number of business purposes. More information can be found on our They deserve world-class service and ePerformax wants to make it effortless for you to provide that. We even create dedicated space with your branding! I got disconnected and had difficulty of rejoining. Talk with the team at ePerformax today to partner with an outsourcing provider that puts your business needs first. ePerformax.com uses cookies to maximize your experience on our Aside from their very helpful GCMA training, people working in the company are very approachable and friendly. You need a company that can not only handle customer interactions, but actually understands the needs of your business. Customer Service Representative Interview Pasay, Pasay (Philippines) We're innovating for a changing customer service landscape through talent acquisition, training, business analytics, and performance management, so we can provide an effortless experience for your customers... and you. Your Privacy Matters Your processes, culture, systems, customers and even your branding! We specialize in finding the right people for your program to meet your forecast on time, every time. ePerformax.com uses cookies to maximize your experience on our In 2002, ePerformax Contact Centers & BPO began its operation in the Philippines to provide world-class contact center services at the lowest possible cost in a country that promised to be the leader in customer service. website. Your Privacy Matters More information can be found on our ePerformax Philippines was created through the partnership between Performance Consulting Group (PCG), an end-to-end consulting services provider on IT services, business process support, and project management in the US and Transnational Diversified Group (TDG), a Philippine-based conglomerate engaged in broad range of diverse business from ship management, logistics, investments and ICT. This Page are for those job seekers who are planning to get a career in the BPO Industry. Operating out of 3 different locations in the Philippines creates a redundancy that makes sure you are continually running without interruption. It was two ( 2 ) phone interviews and the next day was a video assessment. We help you deliver world-class service by providing omnichannel support for your business. Join our CEBU CAREER FEST ON JULY 5 @ 2PM and explore career opportunities at ePerformax. Learn about the interview process, employee benefits, company culture and more on Indeed. When expanding your customer service coverage, there are only a few options. As a pioneer and leader in the call center industry since 2002, ePerformax specializes in providing customer service to English-speaking customers of US Fortune 500 clients. I consider eperformax as one of the best bpo company. Company Overview FAQ. All rights reserved. If you aren’t utilizing the Philippines, you’re missing out. Uncover why ePERFORMAX is the best company for you. The working environment is Good because the employees are understanding and Professional as well as the Management. ePERFORMAX - Cebu is HIRING Call Center Agents to be based in JY Square Mall, Lahug Cebu City. ePerformax is the outsourcing partner you can trust with your most important asset — your customers. “ePerformax was one of the first contact centers in the Philippines when it was founded in 2002. He listened carefully, showed great empathy, was thorough in his approach and tenacious about getting to the root cause. ePerformax is ready to help you win by providing effortless contact center support. It is a company where I've seen employees who have been working in the same company for 10 years or more. Building out a team internally can be costly, take too much time, and stretch your team thin. Eperformax Contact Phone Number is : (632)490.2288 and Address is 2nd Floor, BPI Buendia Center, Senator Gil Puyat Avenue Makati City, Philippines 1200 ePerformax is a BPO and also a PCG Company situated in Senator Gil Puyat Avenue, Makati City, Philippines. Providing world-class service to your customers is becoming more difficult every day. Learn how you can make up to P30K in total compensation and about our great benefits that include a free Smart phone with post-paid plan, HMO coverage, how to increase your base pay, and more. As a result, we avoid stereotyping and embrace, promote, and celebrate diversity at every level of the organization. Do you have confidence in your support team or did the B-team step in after start up? At ePerformax, we understand and respect that each individual in our organization is truly unique. By using the website without adjusting your cookie settings, During the video call the network connection was not good on the Company that caused some delays and issues. See what employees say it's like to work at ePerformax Contact Centers & BPO. If it doesn’t, click here. ePerformax is the outsourcing partner you can trust with your most important asset — your customers. ePerformax supports our business needs with great teamwork, meets targets amidst challenges, and provides impactful business insights and creative ideas, which ultimately shows our customers are their highest priority. ePerformax supports our business needs with great teamwork, meets targets amidst challenges, and provides impactful business insights and creative ideas, which ultimately shows our customers are their highest priority. We chose these pre-COVID pictures so … We chose these pre-COVID pictures so you could … Our team goes to work building your dedicated team, systems and structure to represent you well. More information can be found on our Download our brochure to learn more. For the last 30+ years, ePerformax has helped companies just like yours deliver world-class customer service and solve customers' needs. ePERFORMAX - Roxas is HIRING Call Center Agents to be based in Roxas City, Capiz. Your customers are too important to receive mediocre service. Give your customers the attention they need, increase your Net Promoter Score and grow your business. Copyright © 2021 ePerformax Contact Center & BPO. Our team takes your training and expertly trains our people, while integrating cultural differences. New jobs for eperformax contact centers corporation in Philippines available today on JobStreet - Quality Candidates, Quality Employers Our team goes to work building your dedicated team, systems, and structure to represent you well. website. As a result, we avoid stereotyping and embrace, promote, and celebrate diversity at every level of the organization. Privacy Statement. By using the website without adjusting your cookie settings, Eperformax is a Great company because they care for their employees and have good benefits. More information can be found on our ePerformax, which was founded in 2002; is headquartered in Thompsons Station, Tennessee with offshore locations in Capiz and the Philippines. Company Overview FAQ. Are they proactive about addressing issues before they become significant problems? Expanding your coverage internally can be costly and frustrating. Your customers receive the support they need, and your brand becomes the hero! Engaged Employer. Nice incentive schemes for telco. That requires a higher level of knowledge, skill, and sophistication. ePerformax Contact Centers & BPO. Give your customers the attention they need, increase your Net Promoter Score, and grow your business. ePerformax understands how vital it is to keep your customers happy, so we not only stay loyal to your brand but ultimately become promoters of your brand. Eperformax is the best training ground especially when you're new to BPO industry. Are your customers getting the effortless support they deserve? Your PDF will be downloaded shortly. you agree to our use of cookies. Engaged Employer. When you work with ePerformax, you get 100% of our team dedicated to your success, including executive-level support. Whether ePerformax employees are vying for the position of Anniversary King or Queen or resolving customer problems, ePerformax challenges employees to “deliver their best.” “This is a business of global professionals and the requirements for superior communication and performance are much higher than most professions out there,” Teresa emphasized. They have a unique recruiting and training strategy and have been successful in finding quality people both in Manila and in the provincial areas to support our customers. 146 Photos. ePerformax.com uses cookies to maximize your experience on our Overview Overview. you agree to our use of cookies. Copyright © 2021 ePerformax Contact Center & BPO. On average, most of our clients have been with us for 8 years! When expanding your customer service coverage, there are only a few options. Add an Interview. As a result, we avoid stereotyping and embrace, promote, and celebrate diversity at every level of the organization. At ePerformax, we understand and respect that each individual in our organization is truly unique. When you submit your data and sign the consent form, you allow us to use the data for the purposes specified below and allow us to verify that it is accurate. Whether working with your systems or needing a new solution, we can make the integration seamless. Privacy Statement. Most companies struggle keeping up with the customer service demands from their customers. ePerformax Contact Centers & BPO. A company that is not going to promise a flawless implementation, but then leave you with the "B-team" after startup. Utilizing an outsourcing partner is the best way to expand coverage but trusting an outside company with your customers’ needs can be daunting. you agree to our use of cookies. ePerformax.com uses cookies to maximize your experience on our New Eperformax Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers you agree to our use of cookies. We learn all about your organization. Find out what works well at ePERFORMAX from the people who know best.
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